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Frequently Asked Questions

1. What support does Conformia offer for WinePRO?
24/7 phone support, email, and onsite support. There are 21 product specialists innovating and supporting WinePRO across the world.
2. Does your software team have any professional certifications?
Yes. Our software development centers are ISO 9001:2000 certified and SEI CMM Level 3 certified. We follow exhaustive software documentation procedures and adhere to strict client information confidentiality.
3. Is WinePRO configurable so I can put in my own terminology, activities, etc?
Yes. All data fields in WinePRO are completely configurable to meet your needs.
4. What type of costing method is utilized in WinePRO?
The costing infrastructure in WinePRO is extremely robust and supports multiple costing methods. It tracks actual costs during the winemaking process. There is also the ability to allocate top down costs.
5. Is the WinePRO architecture extendable?
Yes. Open standards are used throughout. WinePRO has a robust integration framework allowing seamless data transfers to various systems such as financial, bottling, warehousing, tank instrumentation, etc.
6. Does WinePRO support multiple languages or metrics?
Yes. WinePRO was designed from a global perspective and supports US measurements and metrics, multiple languages, and multiple regulations.
7. Can WinePRO track barrels separately within a barrel group?
Yes. Barrels attributes are individually tracked. For large numbers of barrels, WinePRO uses a logical grouping of barrels called a "barrel group". When executing an operation on a barrel group, the user can specify exactly which barrels were used. This makes it possible to treat barrels differently within a barrel group.
8. Does WinePRO let you track the attributes of each barrel?
Yes. Each barrel’s attributes are tracked individually. WinePRO currently tracks the date of manufacture, owner, cooperage, style, wood, forest, toast, age, capacity, status and location (five dimensions).
9. What kind of reports does WinePRO let me produce?
WinePRO uses Business Objects Crystal Reports™ tool to quickly produce accurate and formatted reports which can be exported to other applications such as Microsoft Excel™ and Microsoft Word™. Given that the number, types, and complexity of reports could never be captured at one time for any given winery, we abstracted analytical and general reporting from WinePRO. WinePRO allows you to query for most transactional data, but does not comprehensively query for all data that would most likely be desired. As a solution, we have developed a core group of reports for a standard deployment, and our deployment services team will meet with all users to create the exact reports your organization requires.
10. What happens if the tax class is less than 14 and then reads 14.3% at the very end? How does the system handle this?
A user can simply run a tax class change activity. This immediately changes the tax class of the wine to the appropriate range. Alternatively, a user can go back into the activity history and make a change to the tax class there. This will in turn roll forward the tax class change to the present blend.
11. How does WinePRO handle bulk wine shipping?
WinePRO creates a Bill of Lading automatically when a "Ship Wine or "Juice" activity is created and executed. The wine is then deducted from the inventory of the production facility and the proper paper work is displayed for the user to print and send with the bulk wine.
12. What do you mean by "the first enterprise wide wine solution?"
WinePRO runs off one, single instance allowing for multiple production sites to be added seamlessly. The WinePRO platform is 100% Java based.
13. If I choose the hosted option to deploy WinePRO, what hardware do I need at my end?
None. WinePRO is completely browser-based meaning if you choose the hosted option, only an internet browser is needed to access WinePRO anywhere, anytime.

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